How we approach your complaint

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 Each of our customers is important to us and we believe you have the right to a fair and courteous service. As a result, you can register a complaint at any time. We never impose barriers to you doing so and you can speak directly to our directors or compliance manager.

Should you wish to register a complaint, you may do so by contacting us in the following ways:

• In writing:  122 Whinbush Road, Hitchin, UK 
• By phone:  01462 533 024 
• By email:  info@jlmwills.co.uk